PCSL 9N504 - Intercultural Effectiveness - Essentials
Course Description
A deep understanding of cultural dynamics and intercultural communication has become essential to thrive in a globally interconnected world.
In this comprehensive four-module micro-credential course, you’ll explore the foundational elements and dimensions that makeup cultures across the globe. You will explain the stages of cultural adaptation, strengthen intercultural competencies and identify factors that influence a country’s culture. You’ll apply this knowledge through real-world case studies and practical self-reflection scenarios to challenge your perceptions and promote diversity and inclusion in your community and workplace. You’ll delve into the personal biases impacting our interactions and relationships while building your intercultural effectiveness profile. You’ll conclude your course by reflecting on the effectiveness of your intercultural journey and preparing to embrace global citizenship in the future.
Learner Outcomes
By the end of this course, you will
• Recognize varying country-specific historical, social, economic and political insights and their effects on current cultures as compared to Canada.
• Discuss the elements and various dimensional frameworks of culture.
• Strengthen intercultural competencies of empathy, flexibility and intercultural understanding.
• Apply innovative solutions to real-world global challenges.
• Increase cultural awareness and improve cultural intelligence (or CQ) by building a personal intercultural effectiveness profile.
• Critique personal biases and assess the effects they have on the cultural integration process in communities and workplaces.
• Integrate the various cultural theories, frameworks and models into real-world scenarios to support global citizenship, teamwork and collaboration.
• Adapt communication strategies to bridge cultural gaps in unfamiliar international contexts.
• Design a personal action plan to demonstrate commitment to continuous cultural learning and adaptation.
